FAQs

1. What products does EMMA WEAR offer?

We offer a range of women’s jewelry, including:

• Rings

• Necklaces

• Bracelets

• Earrings

All products are primarily made of 18K gold and gemstones, combining elegance with modern style.

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2. How do I place an order?

1. Browse the products and select your favorite items

2. Choose quantity, size, or style (if applicable)

3. Click “Add to Cart” and proceed to checkout

4. Enter shipping details and complete payment

You will receive an order confirmation email after placing your order.

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3. What payment methods are accepted?

We support secure payment options, including:

• PayPal

• Credit / Debit Cards

• Other trusted third-party payment providers

All payments are processed through encrypted channels for security.

For more details, see our Payment Policy.

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4. How long does shipping take?

Shipping times vary by region:

• UK & Europe: approximately 5–10 business days

• Other international destinations: approximately 7–15 business days

Order processing usually takes 1–3 business days (excluding weekends and holidays).
For more information, see our Shipping Policy.

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5. Can I return or exchange items?

Yes, returns and exchanges are possible if the following conditions are met:

• Items are unused, unworn, and undamaged

• Packaging is complete, including box, tags, and gifts

• Requests are made within 14 days of receipt

For full details, refer to our Returns & Exchange Policy.

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6. What if my product is defective?

If you receive a defective or incorrect item, contact us within 7 days with photos or video proof.
We will provide a free replacement or full refund.

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7. Does EMMA WEAR have physical stores?

Currently, EMMA WEAR operates primarily online and does not have retail stores.
All orders can be placed via the website with worldwide shipping.

Headquarters address: FLAT 11, 21–24 Nelson Road South, Great Yarmouth, UK

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8. How can I contact customer support?

You can reach us via:

📧 payment@emmawear.vip
📞 +44 7360 249612

Our team can assist with orders, after-sales, returns, and any other inquiries.